ONLINE CUSTOMER REVIEW, DESAIN PRODUK, DAN SIKAP KONSUMEN SEBAGAI DETERMINAN KEPUTUSAN PEMBELIAN SNEAKER LOKAL KEKINIAN

Authors

  • Cempaka Paramita Fakultas Ekonomi dan Bisnis Universitas Jember
  • Ilham Maulana Fakultas Ekonomi dan Bisnis Universitas Jember
  • Imam Suroso Fakultas Ekonomi dan Bisnis Universitas Jember
  • Gusti Ayu Wulandari Fakultas Ekonomi dan Bisnis Universitas Jember

DOI:

https://doi.org/10.19184/bisma.v17i1.40250

Keywords:

Consumer attitude, OCR, product design, purchase decision

Abstract

Modern local sneaker trends as part of Indonesia's sneaker culture have shown significant developments in recent years. This study examines and analyzes the role of Online Customer Review or OCR and product design as the determinants of purchasing decisions for modern local sneakers with the mediating role of consumer attitude. The population of this study was all modern local sneaker consumers in Indonesia, with a sample size of 200 respondents collected using the online survey method. Data were analyzed using path analysis. Research findings confirmed previous research results by proving that OCR, product design, and consumer attitudes positively and significantly affect purchasing decisions. Consumer attitude is also proven to mediate the effect of OCR and product design on purchasing decision. Local sneaker manufacturers and marketers should stimulate positive OCR and improve product design quality to expand their market share.

 

 

 

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Published

2023-03-31

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